Privacy Policy

Introduction

CS2Cap ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our market data and analytics service.

Information We Collect

We collect information you provide directly to us, including:

• Account information (email address, username, password)
• Profile information (display name, preferences)
• Payment information (processed by our payment provider)
• Communications you send to us

We automatically collect certain information when you use the Service:

• Log data (IP address, browser type, pages visited)
• Device information (hardware model, operating system)
• Usage data (features used, search queries, API calls)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize and improve your experience

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in operating our Service
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@cs2cap.com.

Cookies

We use cookies and similar technologies to collect information and improve the Service. You can control cookies through your browser settings. Some features of the Service may not function properly if cookies are disabled. We use essential cookies for authentication and security, as well as analytics cookies to understand how you use our Service.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: